One advisor. One price. Every health need handled.
Canyon Care takes over the medical side of your family's life, from the first assessment through ongoing advocacy, so a health crisis never turns into a second full-time job.
Three steps, then we run it from there
Every family starts in the same place: records in five systems, unanswered questions, and a to-do list that keeps growing. Here's how we take it over.
Understand
We learn the whole situation before we touch anything.
Deep intake
We hear your story in full, then compare it against the actual medical records. The two rarely match, and the gap is usually where the problems live.
One-page health summary
History, diagnoses, medications, and providers distilled into a single readable page, so any new doctor or caregiver gets up to speed without walking in blind.
Safety walkthrough
An annual in-home or facility visit assessing fall hazards and environment gaps before they turn into emergencies.
Organize
Everything scattered gets pulled into one place, with one source of truth.
Care calendar
Appointments scheduled and managed for you, with the whole calendar held in one place so nothing overlaps, conflicts, or gets forgotten.
Services that stop conflicting
We coordinate the providers and services already in place so their plans work together instead of against each other.
Medical finance audit
We go through each bill with you to catch overcharges, duplicate billing, and what insurance should have covered. You should never pay for a mistake.
One source of truth for the family
On request, we brief everyone involved so siblings and relatives are working from the same information instead of trading worried phone calls.
Advocate
We stay in it, in the room and on the phone, for as long as you need us.
In the room at appointments
We attend in person to make sure nothing gets forgotten, communication stays clear, and the quality of care is what it should be.
Appointment preparation
You never walk in blind. We prepare what to ask, why it matters, and make sure you don't leave with unanswered questions.
Referral report
When you need the right clinician, we research the field against your specific problem: specialties, accreditations, procedure volume, reviews, and accepted insurance.
New services, sourced
We build a comprehensive list of options and find the best quality at a fair price or within your insurance plan, then set it up.
Family mediation
When a decision splits the family, we talk it through with everyone and bring a neutral clinical voice to the conversation.
Weekly check-ins
At the cadence you choose, so changes get caught early instead of surfacing during a crisis.
One advisor, one family, one price
There are no tiers and no add-ons. Everything below is covered, and a hard week costs you nothing extra.
Access
- Seven days a week, weekends and holidays included
- Same-day response, usually within a few hours
- Overnight calls are welcome when something can't wait until morning
- One named lead advisor who knows your family, not a rotating queue
In person
- Appointment attendance, with your advisor in the room
- Scheduling and calendar management for every appointment
- Appointment prep, so you know what to ask before you walk in
- An annual safety walkthrough of the home or facility
Research and records
- Deep intake and a one-page health summary
- Medical finance audit of every bill you receive
- Referral report matching clinicians to your specific problem
- Service sourcing, comparing the field for the best care at a fair price
Family and follow-through
- Coordination of current services so nothing conflicts
- Family updates on request, so everyone works from the same information
- Decision mediation when the family doesn't agree
- Weekly check-ins at the cadence you choose
One family per engagement. We deliberately keep our caseload small, so the person handling your family's care always has room for you.
Advisory that moves at the speed of a crisis
When something goes wrong with a parent's health, you shouldn't wait days for a callback or wonder whether the person helping actually understands medicine.
We don't take a day off
You hear back the same day you reach out, weekends and holidays included. Overnight calls are welcome when something can't wait.
Clinically qualified
Our advisors are registered nurses licensed in California. We read the chart, understand the diagnosis, and ask the questions others miss.
No conflicts of interest
We don't own agencies and we don't take referral fees. When we recommend a provider, it's because it was the best option for you.
Work off your plate
You stay informed and make the decisions. We do the calling, chasing, filing, and following up.
A crisis shouldn't come with a surprise bill
Most Bay Area private advocates bill hourly. We think that punishes families at their most vulnerable moment.
Hourly billing
Most private advocates in the Bay Area charge $150 to $400+ per hour. Every phone call, every hour on hold, every form adds to your bill. A crisis that needs 20 hours of coordination can cost thousands, and you're paying premium rates for someone to listen to hold music.
One consistent price
One flat price covers the entire engagement. When a health crisis demands many hours of coordination, we put in the hours and your bill stays the same. The hard moments are exactly when you should be able to lean on us more, not less.
MIND
GUARANTEE
Start with confidence
Handing over your family's medical life is a big decision. We back the work with guarantees built to take the risk off your side of the table. If we're not the right fit, you'll know quickly, and you won't be penalized for finding out.
Let's take this off your plate
Book a free call with one of our advisors. We'll listen, assess where things stand, and show you exactly what we'd handle first.
Book A CallSame-day response. No obligation.